A virtual assistant (VA) is a remote professional who provides administrative, technical, or creative support to businesses or entrepreneurs from a remote location.

VAs can help with tasks like email and calendar management, data entry, social media management, customer support, travel booking, research, content creation, and more.

Yes, many VAs specialize in specific services and bring experience from corporate or entrepreneurial backgrounds.

It depends on your workload. Many business owners start with 10-20 hours per month and adjust as needed.

Our virtual assistants use time tracking tools such as Clockify to keep track of tasks and the amount of time spent on each project.

Your VA will send regular reports of time used and time remaining for the month.

Most clients use tools like email, Zoom, and project management tools like Trello or Asana.

Clear communication, defined standard operating procedures, and regular check-ins can help ensure quality.

Yes, you may switch plans. You will be billed for your new plan starting the following month. For example, if you have a 10-hour plan in April, but want to switch to 15 hours, you will start with 15 hours in May. You will be billed for an additional 5 hours if you want to add that to your plan for April, but the change would need to happen before the 15th of the month.